Resort Frequently Asked Questions

  • We are approximately 60 miles from Miami International Airport (MIA), and 90 miles from Fort Lauderdale-Hollywood International Airport (FLL). It takes roughly an hour and 15 mins, in good traffic conditions, to get here from MIA and about an hour and a half from FLL. For directions, use 4 Woodward Way, Key Largo, FL.

  • Yes, we have free WIFI in the rental houses and the grounds. The passcode will be in your rental.

  • Our houses are approximately 120 ft from the beach. They sit on a slight hill up from the water. Bayhouse is the closest to the beach. Tropicasa and Treetops sit the furthest back, though there is still a nice view of the water.

  • Yes, our beach slopes gently into the water and is 3-5 ft deep. You can easily swim and snorkel from the beach.

  • We provide bed linens, bath towels, small bottle of dishwashing soap, a roll of toilet paper (per bathroom) and hotel-size bath soap. Other paper products must be purchased. There are usually some basic cleaning supplies and laundry soap left over from rental to rental, so it’s a good idea to check before shopping.

  • We are located on the gulfside. In most small boats, you can get to the Atlantic side in approximately 20-30 mins through Adam’s Cut (north of us). We are located in Sunset Cove in Buttonwood Sound.

  • Yes, we have a fishing pier, but you will need to rent or bring fishing rods.

  • Yes, we have parking for your trailer and you can launch your boat at a nearby boat launch. Our staff will direct you.

  • Check in is at 4 pm and checkout is at 11 am. To request an earlier check in or checkout time, please contact us. If there are no bookings on either side of yours, we will try to accommodate you.

  • We are a pet-friendly resort. The pet fee is $50. 2 pets maximum. We allow pets to swim unleashed at the beach when supervised. Otherwise, we request that you leash your pet for their safety and that of others.

  • Key Largo is a long, spread-out island, so it is recommended that you rent a car.

  • No, but there are several local places that do see our Things To Do page for a list of boat rental companies).

  • Each rental has a gas grill, and there are also a couple on the beach.

  • Yes, Publix supermarket is approximately 2 miles north and Winn Dixie is approximately 4 miles north of our location.

  • Yes, we can accommodate weddings and events. Please see our weddings page. All parties/events must be cleared with the office, email us to inquire. Event fees may apply.

  • They are not very close. We have a small private road off the main US 1 highway, so there isn’t much highway noise.

  • For vacation rental stays, your reservation deposit is fully refundable up to 30 days prior. If cancellation occurs within 30 days of your stay, all monies paid are not refundable. However, depending on the circumstances, we may allow you to reschedule. *We also offer optional trip cancellation insurance, which is strongly recommended.

  • Yes, each unit has at least one DVD player.

  • Each cottage has a fully stocked kitchen with coffee maker, single serve Keurig, microwave, toaster, blender, pots, pans, and utensils.

  • No, we do not have a firepit and ask that guests not start fires on the property.

  • We allow a maximum of 2 dogs per rental.

  • Your balance will be billed to the card we have on file 2 weeks prior to your stay unless you want to use another card. If so, please contact the office prior to the due date.

    If you booked through a site like AirBnB or TripAdvisor, you must adhere to their payment policies. Wedding balances will be billed 90 days prior to the event.

  • Yes, there are a few restaurants/bars within walking distance of our location. Snooks Bayside, Mrs Mac’s Kitchen, and Bayside Grill are all very close. We have a list of recommended local restaurants, including some that are pet-friendly, on our Things to Do page.

  • The beach and common areas are shared by guests of our 5 rental houses, Our property is gated and not open to the public.

    For weddings, we offer a full buyout of the property for you and your guests to enjoy privately.

  • Banana Cabana and Deckhouse each have one designated parking spot.

    Tropicasa and Bayhouse both have space for 3-4 cars.

    We also have additional guest parking on the grounds for about 30-40 vehicles.

  • Yes, each house has central air and heat.

  • Our rentals all have a coded locks and self-check in.

    You will be emailed the door code 3 days prior to your stay.

  • Yes, we have plenty of lounge and beach chairs, plus picnic tables and hammocks.

  • No, we provide propane for the grills. If you run out, just let our maintenance staff know.

  • We are in Key Largo, which is the first island in the chain known as the Florida Keys.

    Key West is the last island, the southernmost spot in the continental US and approximately 90 miles away, and it takes about 2 hours to get there. Some guests plan a day trip there and back, as it’s a very scenic drive.

  • At this time, we do not have a swimming pool, just a beach.

  • No, we don’t supply bikes, but you can bring your own or rent them at All Keys Cycle .

    There is a bike path that runs most of the length of Key Largo.

  • Since we have self-check in, you can arrive anytime after 4 pm.

    We do have staff nearby in case of emergencies.

  • Key Largo has a strict noise ordinance. Outdoor music must stop by 10 pm weekdays and 11 pm Fri and Sat evenings.

  • Hurricane season runs from from June – November, though most hurricanes occur during Aug, Sept, and early October.

    It’s important to note, from experience, just because a hurricane is in the Atlantic doesn’t mean it will threaten the Keys or your vacation.

    In the event of a hurricane warning, a visitors evacuation is mandatory. If you have not yet arrived, we will refund your deposit or allow you to reschedule. If you are here when the evacuation order is issued, we will refund any remaining part of your stay or reschedule, as you wish